Privacy Policy

1. Introduction

At gro (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [https://gro-agency.co] or use our services.

2. Information We Collect

We may collect the following information:

• Personal Information: Name and email address.

• Usage Data: Information about your interaction with our website, including IP address, browser type, and pages visited, collected via tools like Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.

• Optimize our website and enhance user experience.

• Analyze usage trends with tools like Google Analytics.

• Send important updates and notifications.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

• With trusted third-party services (e.g., Google Analytics) for analytical purposes.

• When required by law to comply with legal obligations or requests from authorities.

5. Cookies

We use cookies to:

• Improve the functionality of our website.

• Enhance user experience.

• Analyze website performance.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some features of our website.

6. Security

We implement standard security measures to protect your information from unauthorized access, alteration, or loss. However, no method of online data transmission or storage is completely secure.

7. Legal Basis for Processing Data

As we operate in Europe, we comply with the General Data Protection Regulation (GDPR). The lawful bases for processing your personal data include:

• Fulfilling contractual obligations.

• Legitimate interests, such as improving our services.

• Your consent, when required (e.g., for marketing communications).

8. Your Rights

You have the following rights under GDPR:

• Access: Request a copy of your personal data.

• Correction: Request corrections to your personal data.

• Erasure: Request deletion of your personal data.

• Withdraw Consent: Withdraw consent where it was previously given (e.g., for marketing communications).

• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at hello@gro-agency.co. We will respond to your request within 30 days. For complex cases, we may extend this timeframe to 60 days, in which case you will be notified.

9. Handling User Requests

To submit a request regarding your personal data, you can contact us at hello@gro-agency.co. Please include sufficient details to identify yourself and describe your request. We may ask for additional information to confirm your identity before processing the request.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page. Please review this page periodically for changes.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: hello@gro-agency.co